New Cooler and Freezer Installations – 10 year Installation Warranty
New Construction Flooring Install – 5 year Installation Warranty.
Renovation/Remodel Flooring Install – 3 year Installation Warranty.
Existing bars, Coolers, Freezers Install– 3 year Installation Warranty.

B & H Commercial Services Inc. fully warranties our installations pursuant to the following conditions. Damage to the floor is caused by seam failure, improperly sealed drains or base material allowing water penetration. Separation of flooring material from substrate due to improper adhesive application. Installation of defective product. Improper installation of stainless steel accessories or base trim. Any damage or failure of the flooring system caused by a member of B & H Commercial Services, Inc. staff. Should this occur the damage will be repaired and not cost to the customer.

Each client is issued a warranty per installation upon receipt of payment in full, effective date of install completion. It is important for the client to be aware that certain terms & conditions may void their warranty in part or full. These include, utilization of product, adhesive or accessories other than those specified in your B & H Commercial Services, Inc. manual. Improperly cured or prepared sub-floor which is specified in your new construction and retrofit checklists inclusive of insuring the substrate is leveled and repaired if necessary, structurally sound, free of residual solvent, the substrate is moisture free, fully cured. This is the responsibility of the construction company or project superintendent. Existing loose or damaged flooring material is removed. In the case of Epoxy Flooring, the current flooring must be removed completely. There must be no history of moisture related problems.

The following incidents are the responsibility of the client and their management and facilities staff. Negligence or destructive behavior on the part of the restaurant or their employees. Examples of such include cutting or penetrating flooring material with sharp objects including knives, equipment moving, missing casters, dropping hot grills, skillets, etc… and not removing them from the floor surface immediately. Drain tampering. Facilities maintenance concerns such as plumbing leaks, electrical or plumbing repairs performed following install. Repairs and renovations made to the facility following install which damage or penetrate any aspect of the flooring system. Building damage such as fire or flooding. In the event of client error; B & H Commercial Services, Inc. will make every effort to limit costs to the client. In this case, should a B & H service crew be required; the client will be billed for materials, travel, lodging and labor.